All information you have entered to become a member of our store, HVM SULUK ILAC Saglik SANAYI LTD. Sti. by third party companies or persons.

Our store may send campaign information, information about new products and promotional information to its customers and members in some periods. Our members can make all kinds of choices about whether or not to receive such information while becoming a member, and then this selection can be changed in the account information section after logging in.

Only you can access and change all the information you provide while becoming a member. If you secure your member login information, it is not possible for others to access or change information about you. For this purpose, during membership transactions, the 128-bit SSL security field is acted upon. This system is an international encryption standard that cannot be broken.


Our company prioritizes the security of credit card holders who make purchases through our shopping sites. Your credit card information is not stored in any way our system.

There are two things to be aware of when you are in a secure site when you enter the process. One of these is a key or lock icon on the bottom line of your browser. This indicates that you are on a secure web page and all your information is encrypted and protected. This information will only be used depending on the sales process and in accordance with the instructions you provide. The information about the credit card used during the shopping process is encrypted by Rapid 128-bit SSL (Secure Sockets Layer) protocol and sent to the relevant bank for questioning regardless of our shopping sites. If the card availability is approved can be sustained for shopping. Since no information about the card can be viewed and recorded by us, it is prevented from third parties from obtaining this information under any circumstances.

The reliability of payment / invoice / delivery address information of orders placed by credit card online is audited by our company against Credit Card Fraud. For this reason, the accuracy of financial and address / telephone information must be confirmed in order for the first-time customers to come to the procurement and delivery stage of our shopping sites. If necessary, a credit card holder or a related bank is contacted to check this information.

Internet shopping sites with an information line or customer service service and full address and telephone information are preferred today. In this way, you can get detailed information about all the issues that you have in mind, you can get more reliable information about the reliability of the online shopping service company.

Note: We recommend paying attention to the company’s full address and phone number on the internet shopping sites. If you are going to shop, make a note of all the phone / address information of the store where you purchased the product without making your purchase. Confirm by phone before shopping if you do not trust.

HVM SULUK PHARMACEUTICAL HEALTH INDUSTRY LTD. ŞTİ., All information about our company and the location of our company are indicated on all our online shopping sites.


Your identity and credit card information that you send to us by credit card mail-order method will be kept by our company on the principle of confidentiality. This information is kept for a period of 60 days against possible withdrawals from the credit card with the possible bank and then destroyed. In case of withdrawal of any amount other than the mail-order form approved by you for the price of the products you have ordered, you can naturally object to the bank and there is no risk that you can prevent the payment of this amount.


Never write your credit card number or passwords in the e-mails you send to our Customer Service about any of your orders. The information contained in the e-mails can be viewed by third parties. Under no circumstances can our company guarantee the security of the information transmitted from your e-mails.


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